When preparing to perform a restore, it’s important to ensure you hold an up-to-date backup - either in the cloud (opens in new tab) or on an external hard drive (opens in new tab) - so as not to lose any precious files. Reboot the device and return to Reset this PC via Settings.Type in the following comment, then press enter: "dism /online /cleanup-image /restorehealth".Right click the application and select Run as administrator.Search for Command Prompt via the Start menu.Users that encounter the ‘Reset this PC’ error should follow these steps: Microsoft is yet to deploy a full fix for the issue, but has set out a simple workaround that utilizes the Deployment Image Servicing Management (DISM) command to provide a short-term resolution. However, according to a Microsoft Support post (opens in new tab), the Windissue affecting “certain hardware configurations” is preventing users from performing either type of restore.
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